How to Make an Appointment

The process for making an appointment with the Rotorua Eye Clinic depends on whether you are a private patient, ACC or public funded patient.  The different steps are described below:

Public Patients

Rotorua Eye Clinic is under contract to Lakes District Health Board to provide Eye Services to the Lakes District.  If you wish to be seen as a Public Patient you must be referred through the public system via a Medical Practitioner or Optometrist.

Once your referral is received, it is prioritised according to the prevailing publically funded access criteria.  If you meet these criteria you will receive a letter informing you of this and the expected wait time before an appointment.  If you do not meet the access criteria, unfortunately you cannot be seen as a public patient. 


You then have the option of seeing an Ophthalmologist or Optometrist privately.

ACC Patients

For accidents that result in an eye injury, you can phone our clinic directly to make an appointment.  Alternatively you can be referred by your General Practitioner or Optometrist.

Private Patients

For Private appointments you can phone our clinic directly however we may request a referral from  your Medical Practitioner or Optometrist.

For those patients with Southern Cross Health Insurance, we are an affiliated provider for consultations, tests and surgery.

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